Get in Touch With Our Team
We read every message we receive and aim to respond within one working day. Whether you have a question, a correction to flag, or simply want to share your thoughts, we want to hear from you.
How to Reach Us
The quickest way to contact us is by email. Send your message directly to info@pamos.co.uk and a member of our team will get back to you as soon as possible.
We check our inbox every working day, Monday to Friday. Messages sent over the weekend are picked up first thing on Monday morning.
What You Can Write to Us About
There is no strict list of topics — if something is on your mind, feel free to write. That said, here are the kinds of messages we receive most often:
- Factual corrections — spotted something on the site that looks out of date or inaccurate? Let us know and we will review it promptly.
- General questions — not sure how something works or want a clearer explanation? We are happy to help.
- Feedback on our content — if a page was useful, or if you feel something important was missed, we genuinely want to know.
- Partnership or editorial enquiries — if you represent an organisation and would like to discuss working together, please introduce yourself and outline what you have in mind.
- Responsible gambling concerns — if you or someone you know needs support, we encourage you to reach out to a dedicated helpline. Organisations such as BeGambleAware and GamCare offer free, confidential advice around the clock.
A Note on Response Times
Our team is small, so we prioritise quality over speed. Most replies go out within 24 hours on working days. More detailed queries — such as those requiring us to revisit research or verify data — may take a little longer.
We do not operate a live chat service at present. Email remains the most reliable way to reach us and ensures your message is properly logged and followed up.
We Value Honest Feedback
Our goal is to publish content that is accurate, fair, and genuinely useful. If something we have written does not meet that standard, please tell us. Constructive criticism helps us improve, and we take every message seriously.
Thank you for taking the time to get in touch. We look forward to hearing from you at info@pamos.co.uk.